Primarily responsible for providing effective customer service for internal and external Nodak Insurance Company customers by utilizing excellent, in-depth knowledge of company products and billing systems within the Customer Service Department.
Coordinate, complete, and document project/change request tasks on time and within budget hours. Typical project tasks include table maintenance for policy management system, quality assurance testing of all system changes, maintaining and documenting changes on policy forms, rates, and manuals, and assisting with insurance department filings.
To learn more about Nodak Insurance Company, visit nodakins.com
Nodak Insurance Company
1101 1st Ave N
Fargo, ND 58102
877-814-5011
Corporate accounting specializes in business accounting and maintain an organization's financial records to ensure compliancy with laws, regulations and the organization's policies. Much of the work of corporate accounting is used internally to help executives make financial decisions for the organization.
The actuarial team manages and analyzes data that allows Nodak Insurance to better understand their premiums, losses, and competitive position. In addition, we prepare and present data to key employees within the company in a way that is easily understandable. The actuarial team works with high-level data in order to improve company processes.
Nodak Insurance Claims supports our entire customer base with assistance when the unfortunate arises, big or small. Claims personnel work in a fast paced, technological supported environment where every day brings something different. Our staff come from all types of backgrounds and experiences (teachers, farmers, medical, automotive..just to name a few). Claims strives for excellent customer service and is always looking for individuals who want to work in a challenging, yet personally rewarding industry where the goal is to help others!
Customer Service processes a variety of payments types, refunds, reinstates and payment plan changes along with applying miscellaneous adjustments to policies when needed. Internal reports are reviewed daily to ensure billing issues are caught and resolved. If it has to do with billing, Customer Service has the solution.
The Executive department is responsible for providing the vision, developing the culture, and ensuring the company's mission is being met. The executive department also works to ensure that the company continues to grow and thrive in a competitive environment all while working to provide the employees with a positive, comfortable and rewarding work environment.
The Human Resources team advocates for employees and helps to enable cultural change for Nodak Insurance Company. By combining our talents and skills in recruiting, compensation and benefits, employee relations, and policy administration we're creating a culture that attracts and inspires the most passionate talent.
Information Systems is responsible for all technology that is implemented at Nodak Insurance Company. Technology is at the core of everything we do. From networking to programming to security, Information Systems provides the critical infrastructure that allows the Company to meet customer's needs in effective and innovative ways. Be a part of the team that is critical to the success of Nodak Insurance Company.
Marketing plays a vital role as the face of the company in a competitive marketplace. We help agents and employees live out our brand while supporting company initiatives through advertising, public relations, special events and social media.
Operations Project Management is responsible for executing company initiatives. Our team works on all types of projects - including enhancements to our mobile app, allowing insureds to submit changes on their auto policies on-line, implementing a new line of business, and everything in between. We strive for innovative solutions to make our systems intuitive for both internal and external clients.
The Sales Department works very closely with our agents throughout North Dakota. We recruit, train and help new agents launch their careers and also work with veteran agents to help grow their business. Our staff is outgoing, energetic and we enjoy our interactions with agents and clients. 
Every day we rely on the expertise of our Underwriters to make decisions that impact us all. Through analysis, product knowledge, careful examination and relationship building, our Underwriters take a specialized and thoughtful approach to providing the right level of coverage for every person and business.